Shipping & Delivery

Please allow up to 2 business days to process your order. 

 UNITED STATES

 Method Price Delivery
USPS First Class Package ~$4.29 (FREE Orders $35+) 3-6 Business Days*
USPS First Class + Signature Confirmation™
$6.49 3-6 Business Days*
UPS® Ground
~$8-16
3-4 Business Days*
UPS® 2 Day Air
~$14-21
2-3 Business Days*

 

INTERNATIONAL

 Method Price Delivery
Economy + Delivery Confirmation
$13.99 
(FREE Orders $50+)
16-24 Business Days*

 

*Approximate shipping times (does not include weekends, holidays, and processing times).

Duties and Taxes for International orders are not included in the total upon checkout. The recipient is responsible for those charges upon delivery.

International countries we ship to: Argentina, Australia, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Ecuador, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Latvia, Lithuania, Malaysia, Mexico, Moldova, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, Uruguay, Venezuela, Vietnam. 

ADDITIONAL INFORMATION

  • We process orders Monday-Friday (excluding holidays).
  • USPS doesn't deliver orders on Sundays or most holidays.
  • You will receive an email with the tracking number once the label has been created for your order. If not, contact us.
  • We use USPS, UPS, Global Post, Flat Export and Asendia to deliver all orders.
  • If USPS tracking shows delivery but you did not receive the package on the date indicated by USPS tracking, USPS recommends the following:
    • Looking for the package somewhere near your front door or asking your neighbors. Sometimes, postal workers leave packages near doorsteps and not near residential post office boxes. Also, a well-meaning neighbor might have taken your package inside their house for safekeeping or for protection against the rain or other bad weather.
    • Contacting USPS at 1-800-ASK-USPS or contacting your local Post Office directly and explaining that you have delivery confirmation, but no package was actually delivered, and ask them to start a tracking investigation to discover the whereabouts of your missing package.
    • Contacting the USPS Track and Confirm customer service office at 1-800-222-1811.

If you have any additional questions or concerns please email us or live chat with us Monday-Sunday 9:30AM - 3:00AM PST here.

TRACKING ORDERS

Track your order through the Fultro Portal.